Yes – but our model focuses on self-reliance and long-term digital resilience rather than unlimited one-on-one support.
Unlike many transaction-focused sellers, we are genuinely invested in your privacy journey. That’s why we provide high-quality resources designed to help you succeed independently.
Every Privacy Laptop comes with a comprehensive Quick Start Guide (QSG) to get you up and running quickly with the basics. This includes curated learning resources, video links, and practical guidance. The QSG is carefully created to give you the basics that you need without creating dependency on constant external help.
Ongoing or Advanced Support
Because we are a small, mission-driven team focused on keeping prices as accessible as possible, we do not offer unlimited one-on-one support after purchase.
For more personalised help with advanced configurations or ongoing privacy strategy, we offer dedicated consultation services.
For everything else, the following resources are the fastest and most effective:
Our Philosophy
We believe the best long-term privacy and computing experience comes from empowering users with excellent tools and clear guidance – rather than ongoing support tickets. Our goal is to set you up for success from day one with a system that is stable, private, and easy to maintain.
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