AI privacy in Australia means limiting what your phone, photos and accounts hand to AI systems. It does not stop the collection.
AI is already in the phone, the laptop, the shop camera and the search box. It collects, learns, and now sits inside decisions about loans, jobs and insurance. Most Australians do not trust it.
Quick answer:
- AI systems learn from the photos, chats and files you already have. Deleting your copy does not remove what the system has already learnt.
- Australians trust AI less than people in any of the other 46 countries studied. Only 30% say the benefits outweigh the risks.
- Bunnings failed to tell shoppers it was scanning faces. The Tribunal still allowed the scans for a limited crime purpose. A face held for a second is still a collection of sensitive information.
- From 10 December 2026, organisations must say in their privacy policy when AI uses your information in a decision that significantly affects you. They do not have to stop.
- Google has no single off switch. Turning off Gemini’s training setting does not remove the AI answers in Search. Google can still keep those chats for 72 hours.
How AI is collecting personal data
AI systems collect and learn rapidly from large amounts of data.
Photos are scanned for faces. Conversations are stored. Search history becomes the context for an answer. Files in a cloud drive sit with the company that runs the assistant. Public posts are copied and used to build a profile. A shop camera takes a biometric scan of your face as you walk in.
Once a system has learned from your data, deletion is a weak fix. The company can delete the file, but it cannot reliably remove what it has already learned.
Concerns with AI
- Your data trains the machines. Once photos, chats or files are in, they are hard to remove. A detail can turn up later in an answer you did not expect.
- Surveillance is ordinary now. A shop camera, a doorbell, smart glasses or a photo app can each take a face. Biometric data is sensitive information under the Privacy Act. The Bunnings case shows what a retailer can still do with it.
- Bias gets repeated, then automated. AI learns from past data. That can affect decisions about loans, jobs or insurance in ways that disadvantage some groups.
- Deepfakes and identity theft are easier. Voices and video can be cloned with high accuracy. Fraud is simpler than it used to be.
- Leaks are not only hacks. Shared chats have appeared in search results. Camera rolls have been offered for scanning. Pasting a private document into a chatbot can reveal more than you meant. A cloud drive the company can read is open to the assistant as well.
- Children are in the same systems. A child walking a shop aisle, or whose photo sits in a parent’s camera roll, did not agree to a face template. The consent screen rarely says the photo may be used to train a system.
What Australians think
The University of Melbourne and KPMG surveyed 48,340 people in 47 countries in 2025 (Trust in AI, 2025). Australia is the outlier.
- 78% are concerned about negative outcomes.
- 77% say regulation is necessary.
- 65% say their employer uses AI. Only 30% of employees say there is a workplace rule for it.
- 30% say the benefits outweigh the risks. Lowest of any country in the study.
People are using AI ahead of trusting it, and ahead of the rules at work.
What the Bunnings facial-recognition case decided
In October 2024 the Privacy Commissioner found that Bunnings had interfered with people’s privacy by scanning faces in its stores. Shoppers were not properly told, and Bunnings had not done a proper risk assessment. Bunnings challenged the decision.
On 4 February 2026 the Administrative Review Tribunal partly agreed with the Commissioner and partly disagreed. It said Bunnings had failed to give proper notice and had weak privacy practices. It also said Bunnings could still scan faces for the limited purpose of dealing with serious retail crime. The Commissioner did not appeal.
A face held even for a fraction of a second is still a collection of sensitive information. Telling people is still required, even when the purpose is crime prevention. Shoppers, including children, were scanned without a clear explanation.
If a large hardware chain can scan faces and win on a narrow exemption, treat a shopping-centre camera as something that records you, not as part of the building.
New rules coming 10 December 2026
New privacy-policy rules start that day. The OAIC published the guidance on 30 September 2026.
An organisation must update its privacy policy if three things are true. It uses AI, or another computer system, to make a decision or to do something closely tied to making one. The decision could significantly affect your rights or interests. Your personal information is used in that system.
The policy must say what personal information is used and which decisions the system makes or heavily informs. Loans, insurance, hiring and health queues can sit in that set.
It will not contain a button that stops it. The phone and the account are the controls you actually have.
How to turn off Google’s AI
There is no single off switch. If a label has moved, search the setting name in the Google account.
- Gemini chat history. On gemini.google.com, open your profile, then Gemini Apps Activity. Turn Keep Activity off, untick the box about improving Google services, and delete existing activity. Future chats are not used to train the system unless you send feedback. Google can still keep chats for 72 hours. Chats a reviewer has seen are kept much longer.
- Connected apps. In the Gemini app, open your profile, then Connected apps or Personal Intelligence. Disconnect Gmail, Drive and Photos. Turn Memory off.
- Gmail, Docs and Drive. On a computer, open Gmail, Settings, See all settings, Workspace smart features, Manage, and turn it off.
- Android assistant. Settings, Apps, Default apps, Digital assistant app, None. In Messages, hide the Gemini button.
- Search. The AI answers at the top of Google have no full off switch. Signed-in users can check Search Labs. Adding &udm=14 to a Google search address returns classic links. The reliable fix is another search engine: DuckDuckGo, Brave Search or Startpage.
What to do this week
- Meta: Turn off camera-roll scanning and any setting that says your information will improve AI. Make the profile private.
- Photos: Remove the location before you upload. A blurred face cannot be matched later.
- Files: Do not paste tax, health or family documents into a public chatbot. Proton Drive is locked so Proton cannot read the files, and it is not scanned for AI training.
- Browser: Brave with uBlock Origin blocks a lot of the tracking that builds a profile. Cover Your Tracks shows what your browser is giving away.
- Breaches: Have I Been Pwned for the email you actually use.
- A private chatbot: Ollama runs on your own computer, so the chat stays there. Lumo, from Proton, where every conversation is confidential and has been built not to train on your chats.
That cuts the account. It does not stop the phone operating system collecting underneath.
Which phone has the best on-device AI privacy?
For Australians, a GrapheneOS Privacy Phone on a Pixel is the strongest everyday option for on-device AI privacy. GrapheneOS does not ship Google apps or Google AI in the OS, and no Google account is required. Optional sandboxed Google Play stays in the app sandbox, so everyday apps can still work without a stock Gemini feed.
- Stock Android on Pixel runs on-device models through AICore / Gemini Nano as a system service. GrapheneOS starts without that Google stack.
- Per-app Network and Sensors toggles cut what apps can send or sense.
- Honest limit: installing Gemini or another AI app in sandboxed Play is an opt-in. Calls and SMS still use the carrier. Apple Intelligence runs many tasks on-device and may send complex ones to Private Cloud Compute. GrapheneOS’s win is no vendor AI baked into the OS.
On a PrivacyPros phone we use Lumo AI for its privacy benefits – it does not train on your chats, keeps no logs, and uses zero-access encryption so even Proton cannot read them. Other AI’s can also be run safely by following the User Manual instructions on isolating it in profiles, private spaces and through permission management.
How to spot a deepfake
Deepfakes are now increasingly convincing, but you can protect yourself with these simple checks:
Tools that can help:
- Intel FakeCatcher – Real-time deepfake detection
- WeVerify / InVID Verification – Browser extension that analyses videos and images
- Deepware Scanner – Gives a probability score on whether content is fake.
Quick manual checks:
- A blink that never comes, or a jaw that misses the words.
- Light on the face from a different direction to the room.
- A voice on one pitch, or a breath in the wrong place.
- Urgency, plus a payment detail, from a person who would not ask that way.
- Ask yourself: “Does this seem right for this person in this situation”?
What the law won’t do
The December rule tells you AI was used in a decision. The Bunnings case tells you a shop must give notice, and that a crime exemption can still allow a face scan. Neither pulls photos out of a system that has already learned from them, or takes the assistant off the phone.
A Privacy Phone on GrapheneOS cuts the operating-system feed: no Google account required, sensor and network scopes per app, sandboxed Play only where a bank needs it. A Privacy Laptop does the same for the computer you work on.
Frequently Asked Questions (FAQ)
Is my data training AI without my consent?
Often, yes. The permission sits in the privacy policy and in settings that arrive turned on. Gemini’s activity setting is on for adults until you turn it off. Public posts can be copied without asking you.
Can I turn off Google’s AI?
Partly. Turn off Gemini Apps Activity, disconnect Gmail and Drive, and turn off Workspace smart features. The AI answers in Search have no full off switch. Another search engine is the reliable fix.
What did the Bunnings case mean for shoppers?
Notice and transparency were breached. The face scan was allowed on appeal for a limited crime purpose. Your face can be processed without a sign you noticed. That processing is still regulated.
What happens on 10 December 2026?
Organisations must say in their privacy policy when AI uses your personal information in a decision that significantly affects you. They do not have to stop.
Does deleting a chat remove it from the model?
No. Deletion removes the stored chat. It does not untrain a model already built from it. Gemini can also retain chats for about 72 hours after activity is off.
Which phone has the best on-device AI privacy?
For Australians, a GrapheneOS Privacy Phone on a Pixel. GrapheneOS does not ship Google AI in the OS; sandboxed Google Play is optional.
What is the stronger option?
The off switches and fewer uploads this week. A de-Googled phone and a private laptop if you want the device itself out of the training feed.
Final thoughts
AI brings benefits, but also a collection problem Australia has already decided it does not trust. The December rule will make some decisions visible but will not empty files already uploaded.
The good news is that you still have measures to protect yourself through awareness, smart tool choices, and choosing devices built to protect your personal data.
-> See Privacy Phones
-> Learn How to Delete Your Personal Data
-> Discover free Privacy Tools
